Shipping policy

Shipping policy

Last updated: October 2026

Free shipping

We offer free standard shipping on every order to the countries we ship to. The available countries appear at checkout. If your country is not listed, we do not ship there yet.

Processing time

Orders are processed within 1-3 business days after payment is confirmed. Orders placed on weekends or holidays are processed the next business day.

Delivery time

Estimated delivery is 7-15 business days after your order ships, depending on your location. These are estimates, not guarantees. Delays can happen because of carriers, customs or events outside our control.

Tracking

Once your order ships you will receive an email with a tracking number. Tracking may take a few days to update after the first scan.

Multiple items

Items in one order may ship separately and arrive on different days. You will not be charged extra shipping.

Customs, duties and taxes

Depending on your country, your order may be subject to import duties or taxes charged by your local customs authority. These charges are the customer's responsibility unless shown otherwise at checkout.

Wrong address

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. Contact us immediately if you need to change it and we will try to update it before shipping.

Lost or damaged packages

If your package is lost, delayed far beyond the estimate, or arrives damaged, email info@colvyra.com and we will resolve it with a replacement or refund.

Contact

Colvyra, info@colvyra.com, +1 231-320-0767